Certificate of Fundamentals of
Total Quality Management
The Certified Key Performance Indicator (KPI) Professional program is meticulously crafted to provide participants with a comprehensive and detailed understanding of the necessary methodologies and practices imperative for the successful planning, execution, management, and appraisal of Key Performance Indicators (KPIs) across various organizational frameworks. This ensures that individuals are thoroughly equipped with the essential competencies and specialized knowledge to proficiently navigate the complexities associated with KPIs.
Skills & Competencies
The program is designed to equip individuals with the knowledge, skills, and expertise required to effectively plan, implement, manage, and evaluate KPIs within organizational setting.
Methodology
The program incorporates an engaging mix of comprehensive lectures, thorough assessments, tangible practical examples, and detailed case studies to equip participants with a robust mastery over the foundational principles and skills pertaining to planning, implementing, and assessing KPIs.
Learning Outcomes
Upon successful completion of this workshop, attendees will have achieved a high level of proficiency that enables them to:
- Identify and define relevant KPIs that align with an organization's strategic objectives.
- Collect and analyze data to measure and monitor KPI performance.
- Create visually engaging and informative KPI reports and dashboards.
- Implement KPIs effectively within an organization, ensuring stakeholder engagement and commitment.
- Evaluate KPI performance over time and make data-driven decisions for performance improvement.
- Apply industry best practices in KPI management.
- Utilize KPI tools and technology to streamline the measurement and reporting process.
- Adhere to ethical guidelines and standards when managing KPIs and handling data.
Duration and Mode of Delivery
The workshop extends over a period of 5 days, featuring 3 hours each day of intensive, interactive learning sessions. It is designed to be accessible and convenient for all by offering both online and in-person attendance options. Participants will be recognized with 15 PDUs (Professional Development Units) for their commitment to professional growth upon completion of the program.
Who Should Attend
HR managers and officer.
- Assessment Officers.
- Institutional Research Officers and Staff.
- Executives, managers, and leaders responsible for quality management and process improvement within their organizations.
- Quality assurance professionals and quality control personnel.
- Consultants and professionals aspiring to enhance their knowledge of KPI design and implementation.
- Anyone involved in organizational development and improvement efforts.
Profile of the Trainer
More than 20 years of teaching and research experience in Higer Education.
More than seven years of experience in managing QA&IE, IRP, assessment of learning outcomes, and accreditation in Higher Education.
In-Depth experience in developing QA&IE framework, KPIs, strategic planning, and organizational policies.
Extensive experience in AI, statistics, survey design, data visualization, analysis, and interpretation.
Certified Lean Six Sigma Green Belt - Kansas University, USA.
- Certified AACSB Program Assessment.
- Certified AACSB Benchmarking.
- Certified ABET Fundamentals of Program Assessment.